Hello, this is VALVEPARK.
Today we are sharing the Thailand Vinythai S** Project A/S case we handled at the construction site.
This case shows how quickly we can respond when an issue suddenly arises at an overseas site,
and how we go beyond simple repairs to deliver
precision analysis → on-site action → recurrence prevention - the full sweep of our response capabilities.
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In late 2023,
we delivered three sets of AV11 (300#, Ex)-080 / AS140 / SV (Maxseal) / AR / LS to the Thailand site.
Then in July 2025, we received word that an issue had arisen on site.
Product : 3” Extension Ball Valve (3 Set)
Installation site: AGC Vinythai, Thailand (EPC: J**, Agent: M******* global)
Quantity: 3EA
Date: July 2025, commissioning phase
Symptom: passing (leakage) observed at the valve,
Passing (leakage) reported
Even though preparing parts and traveling to an overseas site is not easy,
VALVEPARK took the stance "overseas or not, we go there and fix it!" and began responding immediately.
Excessive torque on the gland packing → structural issue
Suspected machining defect on some stems
We began inspections immediately upon arriving at the Thailand site.
✔ Fine trimming of stem length (0.5 to 1 mm)
✔ Disassembled all 3 valve sets and replaced packing and seats
Leakage was found on 1 of the 3 sets, so we re-replaced it with the prepared Standard Type PTFE seat.
After the second replacement, we confirmed there was no further leakage.
A new tilting issue cropped up during the work; on inspection, the cause was wobble due to bolt imbalance.
➡ Resolved on the spot by retightening the bolts!
A limit-switch signal-loss issue was also fixed on site by replacing the sensor and adjusting the settings.
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✔️ All valves passed both pressure testing and operational testing
✔️ Even after propylene charging, real-world operation showed no leakage and normal operation
✔️ Both the EPC and the customer rated our rapid response and problem-solving capability very highly
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Overseas after-sales service completed successfully!
This case shows that VALVEPARK is more than a vendor - we are a partner who sees things through.
Even when unexpected issues hit an overseas site, we mobilized quickly,
diagnose → on-site machining → parts replacement → retest → normal operationand saw it through end to end..
VALVEPARK will continue to live by the principle of "responsibility beyond the sale," standing with our customers to solve problems anywhere, anytime.
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🏃♂️💨
By the way - did you know our Smart Store recently opened?
👇 If you are up for some valve fun, this way please.
VALVEPARK: Naver Smart Store
Industrial valve solutions - DOWVALVE specialist, all materials, multiple origins, custom fabrication
smartstore.naver.com
Be sure to come take a look,,,🔥
